Thursday, 29 December 2011

Bank Customer Service Representative Cover Letter for Banking Jobs


Bank customer service representative cover letter for banking jobs is an excellent opportunity to showcase the skillfulness and proficiency required for any candidate who is looking for a job in the banking sector as a customer service representative. A customer service representative is expected to solve any query or uncertainty raised by the customer. One must possess great communication and presentation skills to carry out the responsibilities of a customer service representative. 


For this particular job profile, the customer service representative needs to be customer friendly.  One should seek an opportunity to solve every issue of the customer related to banking using his/her banking knowledge, communication and customer service skills. When the customer puts forth his/her enquiry, the customer service representative should determine the issue first and provide relevant solutions to it. Similarly, the representative should educate the customer regarding various banking products and technologies, consider customer feedback, efficiently utilize computer software to access customer database and also give different solutions to the customer.

Your resume cover letter is a good medium through which you can demonstrate the pertinent customer service skills and abilities to the prospective employer. Be certain to use proper grammar and sentence construction and avoid typographical and spell errors. Make use of simple words and avoid complexity in your cover letter which makes it difficult for the reader to assess your application. Keep your banking cover letter short and precise; highlight only important qualifications, experiences and skills as your resume has already provided a detailed view of your profile.

You can refer to this sample of bank customer service representative cover letter for banking jobs given below.

To
The HR Manager
Kendall M. Henderson
National Recognized Bank
4712 Kelley Road
Gulfport, MS 39501
Date: February 21, 2012

From
Scott A. Huth
378 Berry Street
Colorado Springs, CO 80904
(719) 680 2307
ScottAHuth@teleworm.com

Dear Mr. Henderson,

This is in response to your job advertisement published in Banking Jobs for the position of Bank Customer Service Representative. I have attached my resume with this letter as I wish to apply for the same.

I have my graduation in Financial Banking from New Jersey University. I have worked with New State Bank as a Customer Care Representative in the financial services department for four years. Here, I have learned to handle customers of various traits and characters ranging from friendly to irate customers. I also was able to retain the lost customers and provide profitable business to the organization. I believe in delivering premium customer service to the customers by determining their needs and expectations, providing suitable solutions to the customers and making sure that the issue is resolved.

I request you to arrange an interview for me to discuss my profile further. Thank you for your time and consideration.

Yours sincerely,

Signature
Scott A. Huth

Remember, a customer representative must be courteous and formal with the customers, therefore maintain a professional and polite tone when drafting a bank customer service representative cover letter for banking jobs.

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